Website Migration
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Q: What precisely does website migration imply and what does it involve?
A: The web site migration service that we are offering is free (within a certain limit). We will move your web site(s) to our leading–edge cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can result in lost info and unnecessary network downtime. Because of this, we will perform all that for you at no cost!We have highly professional administrators whose only task is to make certain that your site works precisely as it did on your old web hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based upon well–known web applications such as Joomla™ and WordPress.
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Q: How much time will the web site migration process take?
A: While we can’t give you an exact time frame, since there are lots of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our very best to move your site within 48h, and in certain cases – within 24h (in case the content is not very large).
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Q: What details will I need to give to your Website Migration Department?
A: Yes. We’ll require the name of the site that you’d like us to migrate. We will also require a way to access your old web hosting account so that we can get the content associated with your web site.
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Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: Client privacy is one of our principal priorities – this is why, both our payment transaction page and our CP login page are protected with enterprise–class digital certificates. We use safety measures, which include, but are not limited to: physical, electronic and managerial operations to safeguard the info that we receive online. And we have a detailed and rigorous Privacy Policy, which specifies the types of information that we collect.
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Q: What about downtime? Will my website be unavailable?
A: Nah. Your site will remain online during the migration. As soon as everything is done on our end, we will notify you so that you can examine it and check for problems. If everything’s OK, all you will have to do is modify your domain name’s DNS records.
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Q: Will my current web hosting provider need to provide any info/assistance?
A: No. We’ll never contact your hosting provider about anything at all. They won’t be aware of the website migration either.
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Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–based web hosting platforms. Fundamentally, if we can access your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.