Risk–Free Shared Hosting
With infinity hosting, you will experience a really risk–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are included.
A 99.9% Server Uptime
The main advantage of establishing your very own shared hosting platform is that you do not have to be worried about compatibility issues – you design a particular set of software applications in such a way as to be compatible with a defined set of hardware elements. The final result is something much more stable and dependable, as there are much less possible risks of failure. We have built our cloud hosting platform using tried and tested hardware components coupled with a significantly customized version of Security–Enhanced Linux so as to set up a fully risk–free environment for your web sites.
For this reason, with each of our shared hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on enterprise–class hardware components made by Juniper. Furthermore, on each and every router, we’ve installed a firewall with an intricate algorithm to help sift out all suspicious requests.
As a result, in all our data center facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are dissatisfied with our hosting services, or if you find them inadequate, or if you decide that you must have a VPS servers rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep full control over your domains even when you close your account with us.
24/7 Technical Support
We’ve conscientiously hand–picked each individual member of our 24x7 support team to make sure that we can provide the very best customer care service you can get. Each one of our customer service technicians has many years of experience working with hosting accounts behind his back, so they know very well what they are doing. And they are available to you 24/7 – you will be able to get in touch with them whenever you want and they will get back to you as fast as possible.
Their average ticket response time is well under 20 minutes, whereas with many other web hosting firms you have to wait for days. And we also offer a 1–hour response time guarantee. No matter what happens, your questions will be responded to within an hour.
